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Componént predictor assists customers choose the correct component
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SAP's componént predictor is a new service structured on artificial intelligence (AI) technology, which assists you choose the correct element when you produce incidents in SAP ONE Assistance Launchpad. The provider suggests possible components rated in order of reIevance in the “SeIect a Component” type of the incident creation sorcerer.
Professional area predictor assists customers choose the correct expert region
SAP's i9000 expert area predictor is usually a fresh service based on artificial intelligence (AI) technology, which helps you choose the right expert region when you book Schedule an Professional classes. The assistance suggests potential expert places positioned in order of reIevance in the “SeIect an Expert Area” type of Timetable an Professional.
Routine an Specialist for open incidents: Released for reduced and moderate priority situations
Routine an Specialist for open incidents offers an easy way to talk about the technical details of your present support occurrence with the assigned support professional - at a time of your choosing. The channel is today obtainable for open low, medium, and high priority incidents.
SAP Consumer COE and Assistance Infoday 2019
Sign up right now for our upcomingGerman-spéakingSAP Client COE amp; Support occasion, and understand more about client best practices, Next-Generation Assistance tools, or cross landscapes.
SAP Néxt-Generation Support webinars
Listen to ourClient Middle of Knowledge - Advisory Sessionsfeaturing SAP Next-Generation Support. Learn from our audio speakers how to get the many out of your support tools and providers.
Récordings of the classes can end up being accessed here.
0ut Today: Help Bundle SP03 of Focused Construct amp; Concentrated Ideas for SAP Answer Supervisor
We are usually content to announce that the fresh Support Package deal SP03 for Focused Construct and Concentrated Insights provides been released and is now accessible for customers and companions.
Read theblogforFocused Buildand get all info at the Focused Build page.
Read theblog siteforConcentrated Ideasand get all information at the Focused Insights page.
Arriving Soon! Next Era SAP Enterprise Support Worth Maps
Read the blog site to find out more about the upcoming launch of the following era SAP Business Support Value Maps powered by SAP Organization Assistance Academy today making use of SAP Learning Hub as a delivery platform, developed to support SAP customers in their journey to the Intelligent Enterprise.
Jumpstárt your SAP Beds/4HANA fog up implementations with the implementation website for SAP S i90004/HANA Cloud!
The implementation portal provides a brand-new execution expertise for SAP T/4HANA Cloud implementations. This new portal is usually cloud-based, all get in touch with info will be available, job based, with cooperation built-in, and excellent usability. Read the blog page.
SAP Records Download and Upload Process Impacted. Act Now!
With thé SAP Support Backbone upgrade and necessary digital signing of SAP Records, the download and upload process of SAP Notes has transformed.
Article Jan 1, 2020, the download and upload process will prevent functioning unless Note Associate (SNOTE transaction) is allowed in ABAP techniques to function with digitally agreed upon SAP Notes.
Please make sure to pertain to the SAP Support Portal statement for further details.
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